Privacy Policy

British Business Bank (“we”, “us”) are committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 
For the purpose of the General Data Protection Regulation (“GDPR”) the Data Controller is British Business Bank plc. 
We use Pinpoint, an online software product provided by The Infuse Group Ltd (t/a Pinpoint Software), to assist with our recruitment process. We use Pinpoint to process personal information as a data processor on our behalf. Pinpoint is only entitled to process your personal data in accordance with our instructions 
Where you apply for an opportunity posted by us, these Privacy Notice provisions will apply to our processing of your personal information, in addition to our other Privacy Notice which is available on our website

Your Personal Information
Information we collect from you 
We collect and process some or all of the following types of information from you for the following purposes:  
Purpose:  Applying for a job
Personal Data Processed:  We process your personal data when you register an interest or apply for a vacancy.

Your information may be collected via an online application, email, in person at interviews and/ or by any other method, in particular, details such as name, email address, address, date of birth, qualifications, experience and any information relating to your employment history, skills and experience that you provide to us.

Pinpoint provides us with the facility to link the data you provide to us with other publicly available information about you that you have published on the Internet – this may include sources such as LinkedIn and other social media profiles.
Lawful Basis:   Art. 6(1)(b) taking steps to enter into a contract

Purpose:  Job Matching
Personal Data Processed:  When you register or apply for a vacancy, we can match your professional interests, skills, and experience to similar-related vacancies and let you know in case you wish to apply. 

We will only undertake this matching and contact, if you have given us consent to do so.
Lawful Basis:  Art. (6)(1)(a) consent 

Purpose:  Website Visits
Personal Data Processed:  We may collect personal data and details of your visits to our careers website via cookies and tracking technology, including, but not limited to, traffic data, location data and other communication data, the site that referred you to our careers website and the resources that you access.
Lawful Basis:  Art. 6(1)(a) consent for non-essential cookies  Art. 6(1)(f) legitimate interests  
Information we collect from other sources 

Purpose:  Identifying potential candidates
Personal Data Processed:  Pinpoint’s technology enables us to search various databases, which may include personal data, to find possible candidates to fill our job openings based on criteria we have identified.

The process of finding suitable candidates is automatic, however, any decision as to who we will engage to fill the job opening will be made by our team. Where we find you in this way we will obtain your personal data from these sources. 

With regards to senior management vacancies, we may identify suitable candidates based on their racial and ethnicity diversity.
Lawful Basis:  Art. 6(1)(f) legitimate interests
Lawful Basis:  Art. 9(2)(g) public interest (DPA 2018 Sch. 1(9)) 
Automated decision making / profiling 
We may leverage Pinpoint’s technology to help us select appropriate candidates for us to consider based on criteria we have identified. The process of finding suitable candidates is automatic, however, any decision as to who we will engage to fill the job opening will be made by our team.  

How we store your personal data 
We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in any unauthorised way. We limit access to your personal data to those who have a genuine business need to view it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. 
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. 
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk. 

Where we store your personal data 
The data that we collect from you and process using Pinpoint’s Services will be transferred to and stored at one of several datacentre locations in Amsterdam (Netherlands) and may be synchronised to one of several datacentre locations in London (United Kingdom) for backup and redundancy purposes.  

How long we keep your personal data 
We retain hired candidate data for a period of 12 months and all other candidate data for 6 months from the time of application. Your personal information will be deleted on one of the following occurrences: 
  •  Deletion of your personal information by you via the Manage Your Data tool or  
  •  Receipt of a written request by you to us.  
Your rights 
Under the General Data Protection Regulation you have a number of important rights. In summary, those include rights to:  
  •  access to your personal data and to certain other supplementary information that this Privacy Notice is already designed to address  
  •  require us to correct any mistakes in your information which we hold  
  •  request the erasure of personal data concerning you in certain situations  
  •  request access to the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations  
  •  object at any time to processing of personal data concerning you for direct marketing  
  •  object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you  
  •  object in certain other situations to our continued processing of your personal data  
  •  otherwise restrict our processing of your personal data in certain circumstances  
If you would like to exercise any of those rights, please either: 
  •  utilise the Manage Your Data tool provided or  
  •  contact us using our contact details below, ensuring we have enough information to identify you, proving your identity and address and confirming which information to which your request relates  
How to complain 
We hope that we can resolve any query or concern you raise about our use of your information. 
If you have any questions or comments regarding how we handle your Personal Data, you can contact us or our Data Protection Officer via email at or write to the British Business Bank plc, Steel City House, West Street, Sheffield, S1 2GQ.
If you are dissatisfied with how we handle your Personal Data or your concerns, you are entitled to contact the UK Information Commissioner’s Office (ICO) to seek further advice and assistance. The contact details are on their website at and their helpline number is 0303 123 1113.